Yes, our Kenmore Elite Smart Washer performs its washing function admirably well. No, the smart part of it is not off to a good start (or a start at all) as the instructions to make it work are provided through an app (rated one star) which is easy to download but quite complicated to install, with no instructions available anywhere else. The instructions promised by downloading the Kenmore Elite Smart Washer or Dryer Use & Care Guide were not available as the website to which we were directed couldn’t find that care guide. We got as far as getting the washer to tell us it was attempting to connect to our router network and we got stuck there. The washer came with assorted paperwork which included coupons for detergent rebates with an expiration date over 7 months before it was delivered. The smart part of this appliance is still a work in progress: the frustration you experience trying to make it work may detract from your enjoyment of its great washing performance.
We just moved into a home that had a top loading washer/dryer set that was about 15 years old. They were still functional, but knowing how much energy and water they consume, and how ineffectively they clean clothes compared to a front loader, we decided to upgrade. As everyone knows, moving is stressful and we hardly have enough time to unpack all of the boxes, let alone go shopping for new appliances. We've admired Kenmore appliances for a long time and always heard nothing but good things about them, so when they popped up on Amazon we took a closer look. The fact that they offer free delivery, install, and removal of the old washer instantly closed the deal. Not to mention all of the features of the washer including Kenmore Smart, which connects to your smartphone and provides notifications and control. We've had our washer for two weeks now and it's our favorite appliance in our home. Laundry is such a chore, so having a washer that you can rely on makes cleaning clothes actually enjoyable.
I spent like 2 hours in front of the machine just watching it wash clothes after buying. It appeared that there was too little water being used, so for a couple loads I'd stop the machine and feel the clothes (or rugs, or towels). Sure enough, they were saturated with water and soap, and there was a little residual water at the bottom of the drum. This thing uses exactly enough water, and no more.
Speaking of the drum, it's huge. Like, as big as my dryer huge. Don't have to worry about the king comforter with sheets anymore, or the 5x7 rug.
Like the other reviewers mention -- pretend this thing doesn't have a smart feature, and you will be very pleased with it. If you want to use the app.... ask yourself why you need an app to use a washing machine. You put clothes in and turn it on; that's all.
It's quiet, the direct drive motor is really cool to see in action, and it gets my clothes clean and soft without damaging them.
Also -- this model is really made by LG and rebadged to kenmore. The LG model (WM8100HVA, from what I can tell) costs about the same, maybe a little more, so this is a pretty good deal all the way around for one of the best washers on the market. LG has the best ratings according to consumer reports, and this kenmore (being the same thing) is up there with it.
This is by far the best washing machine we have ever owned. We are a family of 4 with two kids that are very active in sports so as you can imagine we go through a lot of laundry. I have yet to produce a load of laundry too big for this machine. It will fit the largest mountain of clothes you can make. On top of that it is the fast washing machine we have ever used. I can do 3 loads of laundry in the time it used to take me to do 1 no matter how big the loads are. I would highly recommend this machine to anyone in the market for a new washer.
Very nice looking, smooth operating and commercial quality. The delivery and setup was great.
Feature Product
- FRONT-LOADING SMART WASHER: 5.2 cubic feet front-load washer can wash up to 28 extra-large towels or a king-size bedding set
- WASH IN LESS TIME: Accela Wash reduces soak, wash, and rinse times without sacrificing cleaning quality. Active Spray and Active Rinse nozzles work together to speed up laundry time
- TOUGH AGAINST STAINS: Steam Treat option takes care of stains with steam power. Kids Wear Cycle scrubs stains and runs a second rinse cycle to ensure clothes are free of dirt and detergents
- ELIMINATES BACTERIA: Sanitize Cycle removes 99.9% of bacteria
- HEAVY DUTY CLEAN: Rugged Cycle combines rolling and stepping wash motions with the power of steam to clean sturdy fabrics like work wear, throw rugs, and heavy blankets
- DIMENSIONS: 32.3" L x 29" W x 40.8" H
- DELIVERY INCLUDED: Purchase includes room of choice delivery, unboxing, item hook-up (including required parts) and free optional haul-away of old appliance at checkout
Description
Designed with features like an extra-large capacity, the Kenmore Elite Smart Front-Load Washer makes laundry day stress-free.
Download and connect to the Kenmore Smart app and enable Amazon Alexa voice controls to make laundry a breeze. With the help of Alexa and the Kenmore app, you have the convenience to customize, schedule, monitor wash cycles, and receive alerts while at home or away. You’ll never forget to switch clothes over to the dryer again with cycle alerts. You can also set up automatic replenishment of laundry essentials, like detergent and fabric softener, through Amazon Dash. The Kenmore app houses an additional 14 specialty cycles that you can download for a more customized laundry experience.
The 5.2 cubic feet durable wash drum is large enough to wash bulky items, like king-size bedding sets, in a single load. Say bye-bye to the laundromat with this heavy duty washing machine. Washer features a Rugged Cycle that combines rolling and stepping wash motions with steam to clean more rugged and sturdy laundry items like workwear, throw rugs, and heavy blankets. The Sanitize Cycle is NSF certified to elimimate 99.9% of bacteria without the use of bleach or other harsh chemicals for a deep clean.
With Accela Wash, you can get a clean load in just 29 minutes. It reduces soak, wash, and rinse times without sacrificing cleaning quality. A concentrated detergent solution is delivered from the front and supplemented with a high-pressured rinse from the top to get clothes clean quicker.
Matching dryer can be purchased separately to complete the set. The matching dryer model is the Kenmore Elite 81982 Front-Loading Gas Dryer or Kenmore Elite 91982 Front-Load Electric Dryer.
Kenmore recommends measuring your space to ensure the front-loading washer will fit.
DIMENSIONS: 32.3" L x 29" W x 40.8" H
WASHER CAPACITY: 5.2 cubic feet
COLOR: White.
My wife was pleasantly surprise and pleased.
Love it!
Wife and I love this washer, we have the complete set and the amount of clothes you can fit inside is outstanding! She can now fit all of our clothes instead of splitting it up like she did before.This is a connected washer so you can use the app to control your washer even if your thousands of miles a way. We're both very happy with it and recommend this to anyone with a larger size family.
just got it yesterday. love it already. been washing sheets and spreads all day. considering the gas dryer now! Cleans a king size quilt with no problem.
Excellent unit. Dries everything in one go except for fleece blankets. It seems to have a problem with these. Comforters and everything else, not a problem.
Efficient, pleasant jingle when they are finished, and high efficiency. Everything you could desire.
Please do not allow detergent to rest on the surface. It will remove the grey and leave a permanent black spot on your brand new item.
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