Our 17 year old 24" GE wall oven/microwave had a catastrophic failure and new parts are no longer available. I chose this 27" wall oven/microwave because: 1-It would fit in the old kitchen cabinet with some modification, 2-Electrolux is a good brand, 3-The reviews (although only a few) are good, 4-The price was very good, 5-Free shipping.
This unit weighs 250 pounds so requires at least two people to put it in place (I had to widen the old cabinet opening and expand it by lowering the bottom of the compartment about 3"). I got it installed a few days before Thanksgiving so wanted it use it to roast our turkey using the "Perfect Turkey" setting. We baked a cake first to make sure everything was working properly. The turkey should have taken about 3 hours but it stopped cooking after about an hour-and-a-half. We continued to cook the turkey on the regular roast mode. When I eventually carved the turkey I discovered the problem. When I inserted the probe I was careful but the tip of the probe went all the way through the meat and just into the cavity where the stuffing was. The probe measures temperature and stops the cooking when 180 degrees is reached. The stuffing got hotter sooner so the cooking stopped sooner. The lesson, make sure the probe is inserted properly so that the tip is in the thickest part of the meat and isn't touching bone or in an area of fat. The probe should in only as far as necessary so that the tip of the probe is at the thickest part of the meat. The location of the tip of the probe is critical. You may want to try cooking a roast before you try the "perfect turkey" setting because it would be easier to place the probe properly in a roast.
The oven itself was well packed but tape residue was left on surface. I sprayed WD-40 on a soft paper towel and the residue came right off. Of course this left an oil film that had to be removed with a mild solution of soap and water on a soft paper towel. All of the labels on the doors peeled off easily except one. I had to use a painters/window washers blade to gently remove that large label. I got the scraper, which uses a one-sided razor blade, in the paint section of Walmart for about $3.
The microwave works well but a jet of air blows out the front while cooking and for about two minutes after it finishes. This is somewhat annoying since it blows in your face or hair and is rather loud.
Nonetheless, we are happy with this product. It is stylish, has advanced electronic controls, works well and is a great replacement for the old oven. Anything larger than 27" would have required a larger cabinet and major changes to adjacent cabinets and counter-tops. I'll do an update if I discover any new issues or features. Oh, it appears that this model is no longer being produced but there is a similar 30" model which wouldn't fit in our old cabinet.
Great unit overall, microwave a little under powered compared to my old unit but it has nice features. On the downside, the tech support from Electrolux was poor. Our unit arrived with an issue with the microwave, the microwave failed to heat about half the time we tried. All the tech support, 4 different techs as well as the authorized repairman, could not find the problem and blamed "user error" and told us the unit was working within established parameters. Fortunately, we identified the problem ourselves, an intermittent magnetron safety interlock. We called the authorized repairman back to make the repair. He agreed the interlock needed an adjustment to assure the door was properly closed, but stated that electrolux's policy for warranty work required a replacement part or the repair company would not receive payment for their service. The part was ordered and 6 WEEKS after installing our new unit, the microwave was finally fully functional. Sadly, if we had not discovered the problem ourselves, their tech support would never have figured it out....I just recieved their standard offer to buy an extended warranty, lol, you got to be kidding.
Great Product and very fast delivery. It was much better than I expected - I got well over my money's worth. I am SO very pleased with it. I highly recommend this product and this seller. Thank you Seller!!
We have used it only a few times and it worked great. It was easy to install and easy to operate. We are hopeful that we will get many years of use from it.
Wow what a great savings on such a high-quality product!
Feature Product
- Convection Oven
- 1.5 cu. ft. 900 Watts Microwave
- Sensor Cooking
- Luxury-Glide Oven Racks
- Wave-Touch Controls
Description
Wave-Touch 27" White Electric Combination Wall Oven - Convection
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