I have had this machine for about two months and I absolutely love it! First off, I need to make it clear, this machine's first duty is to save space. It is not for more than 1 or 2 people in a household. I can see how a family could use it, but they would have to completely change their way of doing laundry. You would have to do several small loads throughout the day, and use the programmed cycles so it can do its thing while you are at work or during the night. It can be done, this is a very smart machine. You just can't use it like a regular washer/dryer pair and expect it to get things done as quickly. The cycles are about 3-5 hours as long as you don't over load and don't over dry. I take blankets and other very heavy items to the laundromat. It is important to limit loads to not above the lower edge of the window in the door. It is also important not to over-dry the loads. It is true that at first, the items feel "damp." But they are not wet. The way the machine dries uses condensation, so they may not feel that "hot and dry" feeling like with a tumble dryer. All you need to do is take each item out and shake it smartly a few times and let it get to room temperature. It will feel dry then. If you dry items to the point where they feel "hot" I noticed that items will shrink, even if they were older items that should have done all of the shrinking. This is the reason I did not give it 5 stars - the issue with shrinking clothes when over-drying. There is a learning curve to use this machine, but once you get used to it, its great!
My last dryer I went with a more expense LG model that matched the front loader with the clear door to see through, all digital, tons of settings and options and gotta say I HATED that dryer. It didn't dry a normal size load unless you set it on high for an hour and a half, after just a few yrs the drum in it cracked which I found out was a common problem with that model. I finally got fed up and shopped for a new dryer. After checking locally and the big box stores my husband recommended checking amazon. I had no idea they handled large appliances. I really wanted to find just a regular back to the basics clothes dryer without all the fancy crap that really doesn't do any good. I grew up with Kenmore appliances in the house and remembered the lasting many yrs with no repairs so when I saw this one I thought I'd try it. The price and size were good. It arrived quickly, delivery was free as well as removal of my old dryer so that was a big plus since other places wanted $60-$80 to do that. The delivery guys were great! Friendly and efficient and careful in my home loading and unloading. I've done about 10 loads in it so far, med, large and XL loads and I LOVE this dryer! Even an XL load is done in an hour or less. Its quiet, simple and efficient. I hope I have it for many years! Thanks Kenmore you didn't disappoint! I will be looking to replace my LG washer soon and will look here first!
I will divide this review into two parts. One for Amazon and the physical dryer and the other for the installation which was included in the price.
One:
The order went smoothly and was delivered by the installer exactly on the date and time I requested on Amazon's order. The unit runs fine and I give that part of the order 5 stars.
Two:
The installation, a disaster. They pulled up with the dryer in a beat up 20 foot box truck that looked like it had 200,000 miles on it. Definitely not an Amazon image. Two workmen. Carried the new dryer down into the basement and removed the old one. So far so good.
Then the physical installation. These guys were definitely not tradesmen, more like a couple of laborers and a truck. They did not have the parts to do the installation properly. I ended up furnishing the vent hood and an elbow to make the connection. It had to go up and over the foundation which you would think to be standard for a basement installation. They had a vent hood for a drywall wall. They tried to put the elbow on backwards, female to female doesn't work. They ended up asking me for duct tape which they used to tape the vent to the vent hood. They did not attach the vent hood to the wall, just left it floating free. I will have to take that apart and install it properly. Then when my wife went to use the dryer, she said that the dryer wobbled, they had not even installed it level. Two diagonal feet too long or two too short so it rocked from three forward feet to three backward feet. That took me five minutes to fix and get the dryer firmly level in both directions. I figure that it will take me thirty minutes to correct the vent, fifteen if my wife will help me.
So for the installation portion of the order I give them one star for getting it into the basement.
I have to wonder what I would have ended up with had I payed the four dollars more to get it directly from Sears. The cost of the dryer, plus delivery, plus hauling the old one away, plus installation, plus the flexible gas line, plus the vent hood and piping. The main reason I went for Amazon and their one price includes all, no hidden charges, just lousy installation.
The unit works great. I have been using it for about a month with about a load a week. I am an pro athlete so most of my clothes are athletic and sport. The unit washes great using HE Tide or Costco Pods. Using the sport gears mode each time. I was a bit disappointed that I couldn’t set the dryer to automatically start after the wash cycle. I do highly recommend HE dryer sheets. The dryer has been working extremely well so far. No issues with drying a week worth of clothes with towels and a set of Kong’s bed sheets. Overall I am extremely please. The dryer does get hot so i usually leave the clothes in there for and other 30-60min to cool down with the door open. The smell clean and dry clothes embalme my condo afterwards and I love it! Ha
This thing is awesome I absolutely love it! There’s a little bit of a weird smell when the clothes are drying but other than that this is freaking amazing and I don’t have to lug hundreds of pounds of laundry to the laundromat anymore I am so pleased and it is actually the same size as any other large washer or dryer it is just everything I have ever wanted! I will never be able to afford to buy a home so I live in a beautiful 4 bedroom apartment but I still have to be able to take care of my children correctly and this really really is a lifesaver a timesaver and has revolutionized my lifestyle for the better! I love you KENMORE!
Feature Product
- Item includes room of choice delivery, unboxing, item hook-up (including required parts) and free optional haul-away at checkout
- Accela Steam technology creates more steam to enhance the performance of steam cycles to reduce wrinkles, odors and static cling. Steam Refresh reduces odors and relaxes wrinkles for less ironing.
- Dual opening dryer door can tilt open for quick and easy loading or swing open for easy access when unloading
- NSF-certified sanitize cycle. Wrinkle Guard option
- Electric dryer requires 240V grounded 30 AMP electrical service/outlet. Please confirm that you've selected the correct fuel type before completing purchase. Comes with Standard rear venting.
- Item dimensions are length 28.93 by width 27.0 by height 38.0 inches. Measure the available space to ensure the item will fit.
- Get a perfect match with the Kenmore Elite 31552 5.2 cu. ft. Top-Load Washer. Each sold separately.
Description
The Kenmore Elite Electric Dryer with Steam features a unique dual opening dryer door. This convenient door can tilt open for quick and easy loading or swing open for easy access when unloading. This dryer features 14 cycles with 11 options for exceptional versatility. Features such as Steam Refresh and Steam Sanitize deliver top-of-the line odor reduction in little time. The Dual Sensor System automatically detects moisture content in clothes to apply the right drying temperature and time to prevent over-drying, resulting in gentle fabric care. Cycle settings allow you to choose timed dry with 5 temperature settings, so you can select the best combination for each load. This Kenmore Elite dryer features a large 7.3 cubic foot capacity for drying large items quickly and easily, as well as an air-dry cycle that is gentle on delicates. Plus, the Wrinkle Guard option will tumble clothes periodically to help prevent wrinkles from setting in. This ELECTRIC DRYER requires a 240V grounded 30 AMP electrical service/outlet within 3-feet of dryer location. If your home is not equipped with a 240V electrical outlet, you may have a gas supply line. Please confirm before ordering. Please confirm that you’ve selected the correct fuel type before completing purchase. Selecting the incorrect fuel type can delay delivery
Super happy with this Washer/Dryer Combo! If you read the directions, and follow them, it will work properly for you!
If you are using it to wash and dry in one cycle, make sure to not overfill it! 1/2 to 2/3 of the washer capacity. Use the "Normal/Casual" wash setting and the "Normal" dry setting and your laundry will be clean and dry in about 3 hours. I just set it before I go to bed and wake up to clean dry clothes.
Do not use the "More Dry" setting unless you want to burn your items. Here in Colorado, the moisture that is added to the house while drying is not a problem.
Also, if you want to run a full load in the washer, don't choose the wash & dry in one cycle. Your clothes will not dry. If I have a full load to run, I run it on wash only (don't press the "Dry Level" button). When the wash is done, I remove and hang dry the heavier items like jeans, pants and shirts, and then run the dryer only cycle on the rest. To run the dryer only, power on the machine, do not touch the wash selector knob, press the "Dry Level" button for your desired drying mode, then press the "Spin Speed" button to select "No Spin" and it will only run the dryer.
Another tip, if you can, lower the height of the standpipe that the washer drains into. If you can lower it to 10"-12" off the floor, the drying function will be much more efficient at pumping the condensed water out of the unit. If you cannot lower the standpipe, put the unit on a pedestal. Either buy one or build one that raises the height of the unit by 14"-15"
The product and service was impeccable, I'm impressed,, seriously, EXCELLENT 💯💯💯💯💯😊😊😊😊😊✔️
I was a little apprehensive about buying a dryer..any heavy duty appliance via Amazon..however when I went to the store and got zero customer service, I thought I would give it a try. The dryer was bigger and the same price as the one we saw in the store. We knew kenmore was a good brand. I was able to schedule delivery that would be convenient for me. I received an email to confirm and the day of the delivery service called at 730am and said they would be at my home between 9a and 11a. They arrived at about 9:30am. It came new in the box, in perfect condition and it came with the electrical and vent...typically you need to purchase this separately. 15 minutes later my old dryer was hauled away and my new dryer was doing its test run. Yay me! The dryer was as advertised, it’s actually prettier in person and it’s running perfectly.
Great Experience Ordering and With Delivery and Installation, reserving right to comment on dryer performance. There is nothing more disruptive than a sudden loss of a clothes washer or dryer to a family's daily function. We were drying underwear all over the house before we quickly, but with much trepidation, decided to make this online purchase, the first appliance I have ever purchased online. We are so pleased with how successful this was, I may be finally convinced you can safely purchase absolutely everything online. This dryer was reviewed similarly on other sites, and Amazon's price in our area (I think different areas might have different prices) was the same as Sears itself. Despite a payment type glitch (used wrong cc at first), our original delivery date choice remained the same and it was delivered and installed within the first hour of the time window we chose.
Have not had this long but impressed so far. VERY large. Looking forward to being able to dry comforters. Most impressed with the delivery and setup. On time, professional and quick!
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